ompoker Platform Privacy Notice

This page describes what we collect when you use ompoker and how we keep that data protected. We collect personal information—your email, phone number, identity documents, and payment details—only when you sign up or deposit funds. We store this data on secure servers and share it only with payment processors and compliance partners who help us verify your identity and process withdrawals.

We gather your data at three points: account creation, identity verification (KYC), and every transaction you make on ompoker. We do not sell your personal information to third parties. Our processors in Jakarta, Surabaya, Bandung, Medan, and Semarang follow the same security standards as ompoker itself. Data that you provide to DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet are governed by those payment partners' privacy terms, not ours.

You have the right to request your data, correct inaccuracies, and ask us to delete your information when your account is closed. This page outlines how we handle cookies, when we use automated decision-making, and how to contact our privacy team if you have concerns.

What We Collect and Why on ompoker

Identity and Account Information

When you create an account on ompoker, we ask for your email address and a secure password. During KYC, we collect your full name, date of birth, national ID number, and a scanned copy of your identity document—passport, national ID, or driver's license. We also request proof of address: a utility bill, bank statement, or government letter dated within the last three months. We verify this information against our compliance partners to ensure you meet legal age requirements and are not on any restricted-user lists.

Payment and Transaction Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, local payment, online payment, e-wallet bank transfer, we record the amount, date, time, and the payment method you used. We retain this history for dispute resolution and compliance audits. We do not store your full payment card or wallet credentials on ompoker servers; our payment gateway partners handle that encryption. When you withdraw, we route funds back to the same payment method and keep a record of the transaction for account reconciliation.

Behavioral and Platform Data

We track your activity on ompoker: which games you access (sportsbook, live dealer, slots, or esports markets), how long you spend on each page, which football tournaments you view (Liga 1, Piala Indonesia, Piala AFF), and when you log in or out. We use this to identify technical issues, spot suspicious activity, and tailor our promotions. We do not use this data for external advertising or profiling outside the ompoker platform itself.

Info: We may slow our data processing during major holidays—Idul Fitri, Idul Adha, Imlek, and Nyepi—when our teams operate at reduced capacity. Requests submitted on these dates may take longer to resolve.

Cookies and Tracking

ompoker uses cookies to keep you logged in and to remember your language preference and display settings. These cookies expire after your session ends. We also use a single analytics cookie to count page views and track which features are used most; this cookie does not identify you personally. You can disable cookies in your browser settings, but doing so will limit some features on ompoker—you may need to log in more frequently.

Your Rights and Our Data Commitments on ompoker

We keep your data on servers in multiple jurisdictions; some may sit outside Indonesia. These jurisdictions have varying data protection laws. By using ompoker, you acknowledge that your data may be stored, processed, or accessed in countries with different privacy standards than your own. We work only with partners who have agreed in writing to protect your data at the same level ompoker does.

You have the right to access, correct, port, or delete your personal data. To exercise these rights, contact our privacy team at [email protected] with your request and sufficient detail for us to identify your account. We will respond within 30 days. If you close your ompoker account, we retain your transaction history, KYC documents, and dispute records for seven years to comply with anti-money-laundering law; we delete all other personal data.

We do not sell, rent, or share your data with third parties except where required by law or to provide the ompoker service. We may disclose your information to law enforcement, regulators, or courts if we receive a valid legal request. If we experience a data breach, we will notify you and our regulators within the timeframe required by applicable law.

Privacy policy Guide

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